Stable Policies
Hillary Carlson, LLC

Let it be known that the policies of this establishment are as follows:

Cancellation policy:

Lessons:

We require 24-hour cancellation notice prior to the scheduled lesson time, and are sympathetic to “1” (emergency) cancellation, within a “1 year” time scale. Otherwise we expect the student to attend his or her riding lesson each week as scheduled. We are open seven days a week including holidays unless posted closed. Any “no shows” will be charged as a lesson taken. All lesson packages expire three (3) months from date of issue and are non-transferable (to others and/or to other activities/events) and non-refundable.

Lessons – Students who have signed up for multi-week lesson packages are required to commit to take a minimum of one lesson per week.

Convenience Fee – Credit Cards
*There will be a 5% convenience fee added to credit card payments.

Camp, Pony Parties, Horse Shows:

No refunds, exchanges or transfer of these services can be made after payment. No exceptions.